Service
Infor IT Application Production Support
In an era of cloud and utility-based enterprise
applications, companies often face challenges in fully
capitalizing on the benefits of new technologies. While
there is a shift towards SaaS-based models, companies still
maintain on-premise footprints due to process dependencies
and cost considerations. At BI Technologies, we work closely
with customers to anticipate challenges, proactively pursue
opportunities, and create a partnership that exceeds the sum
of its parts.
Our experienced team specializes in leveraging Infor's
global integrated delivery model to develop innovative
solutions that enhance our customers' responsiveness to
market changes. With a dedicated pool of resources and
successful engagements across industry verticals and
geographies, BI Technologies maximizes the value of clients'
Infor investments.
As Infor's Global Alliance Partner, we collaborate to expand
implementation, development, and support services for Infor
customers, leveraging our extensive geographic footprint.
Our Infor practice focuses on providing a range of services,
including blueprinting, development, deployment, rollouts,
helpdesk support, and application maintenance. Adopting a
platform-focused approach, we optimize business processes
through technology while aligning with Infor's
micro-vertical strategy across industries. The partnership
between BI Technologies and Infor is nurtured and guided by
senior management from both organizations.
Our comprehensive IT Service Operations team ensures the
overall health of IT applications, tools, infrastructure
(hardware, data, software), security, information access,
system performance, and data integrity. Leveraging relevant
IT tools, our team resolves complex technical issues within
the Infor application, providing holistic support and
proactive monitoring.
At BI Technologies, we are committed to delivering
exceptional service and expertise, helping our customers
achieve success with their Infor software deployments.
BI offers a comprehensive range of services, including:
- Application Implementation: BI assists in the implementation of applications, ensuring a seamless transition and optimal utilization of the software.
- Application Migration & Upgrade: BI supports the migration of applications to new platforms or versions, ensuring minimal disruption and enhanced performance.
- Application Support & Maintenance Services: BI provides ongoing support and maintenance services to ensure the smooth operation and optimal performance of applications.
- Application Managed Services: BI offers managed services for applications, taking care of routine operations, monitoring, and performance optimization.
- Application Business Intelligence Services: BI provides business intelligence services, leveraging data from applications to generate valuable insights and support informed decision-making.
- Application Consulting Services: BI offers consulting services to help businesses optimize their application strategies, align technology with business goals, and enhance operational efficiency.
Through these services, BI aims to deliver value-added solutions that maximize the benefits of applications, streamline operations, and drive business success.